For additional questions that were not answered in this support page, please message us directly at lookclosely.info@gmail.com, or DM us on instagram, @lookcloselyvc.
SHIPPING
- All orders are processed within a 48 hour fulfillment period. During high-demand periods (such as product drops or sales), processing times may be slightly longer. You will receive an order confirmation email 24 hours within placing your order. Please remember to check your spam folder.
- Once processed and shipped, domestic orders usually deliver within 2-6 business days. For international orders, shipping times vary by country and are beyond our control. All shipping times are subject to change without notice.
- Once your order ships, you’ll receive a tracking number via email. Please remember to check your spam folder.
- International orders may be subject to customs duties, taxes, or import fees, which are determined by your country. We are not responsible for these charges, as these charges are the responsibility of the customer.
REFUNDS/ORDER MODIFICATIONS
- All sales are final once they have been placed. We are unable to cancel orders after checkout.
- We are unable to make any changes to orders once they have been placed, such as delivery address, order quantity, etc. Please ensure all details are correct before completing your purchase, as we are not responsible for orders placed with incorrect information.
SIZING
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All products include detailed size charts, as well as care instructions on their respective product pages.